Política de reembolso

RETURN & REFUND POLICY

We have a 30-day return policy — you have 30 days after receiving your item to request a return.

Eligibility Items must be unworn, unused, with tags attached, and in original packaging. Proof of purchase is required.

To start a return, contact us at support@naughtysmilefashion.com or naughtysmileusa@gmail.com. Returns must be authorized before sending. Unauthorized returns will not be accepted.

Return Address: 8609 Daytona Rd, Rosedale, MD 21237

Damages & Issues Inspect your order immediately upon receipt. Contact us right away if your item is defective, damaged, or incorrect so we can make it right.

Non-Returnable Items

• Custom/personalized items (POD products)
• Sale items (final sale — no returns or exchanges)
• Gift cards
• Cosmetics, undergarments, hosiery

Exchanges Return your item first, then place a new order once the return is accepted.

Refunds Once received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 10 business days. Shipping charges are non-refundable.

Store Credit If preferred, returns can be issued as store credit (gift certificate) within 1-2 business days of receiving your return. A 15% restocking fee applies.

European Union EU customers have 14 days to cancel or return orders under the EU cooling-off period, under the same eligibility conditions above.

For questions contact us at: 📧 support@naughtysmilefashion.com 📧 naughtysmileusa@gmail.com